
Website Citi
Job Description:
The Program Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required.
Job Responsibilities:
- Effectively collaborate with architecture, application development, requirements group, QA, testing and PMO teams
- Monitor status of critical system services reporting performance and server health
- Assist with analysis, evaluation and preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts
- Develop mutually beneficial working relationships with customers.
- Work with Audit/Compliance teams to install and maintain MS SQL security updates and patches
- Help manager to track global initiatives such as cloud migration, EOVS remediation, VTM patching.
- Willingness to work in a high-volume environment
- Review, improve and approve technical work, to guide others, and to teach.
- Manage trouble and request queues ensuring timely resolution
- Provide expert support, analysis and research into exceptionally complex problems
- Improve Problem Management and Stability within MS SQL environments
Job Requirements:
- Bachelor’s degree or equivalent work experience.
- Excellent troubleshooting skills.
- Excellent knowledge of T-SQL language.
- 5+ years of experience supporting 24×7 Production environments.
- Production support experience for critical MS SQL database systems.
- MS SQL 2008, 2008 R2, 2012, 2014, 2016, 2019 internals and MS SQL cluster.
- Strong knowledge of Operating system platform and scripting/automation.
- Advanced knowledge of replication, AlwaysOn, db-mirroring, log-shipping, partitions and security for MS SQL servers.
Job Details:
Company: Citi
Vacancy Type: Full Time
Job Location: Jacksonville, FL, US
Application Deadline: N/A
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