BBVA Compass Job Openings – Personal Banker

Job Description:

Perform as a Personal Banker whose primary responsibilities include promoting consumer banking products and services and delivering exceptional customer service while developing new business and expanding existing client relationships. Ultimately these results-oriented team members are committed to bringing the age of opportunity to everyone and they do so by applying proactive and consultative selling techniques to uncover customer and consumer needs by identifying opportunities and matching their needs with our banking solutions maximizing retention and production. In addition, they are also expected to perform key operational tasks, oversee the branch’s operational responsibilities, conduct teller transactions and help manage the lobby.

Job Responsibilities:

• Educate customers on standard consumer products, emerging bank technology and digital solutions such as mobile, online, and ATM offerings to make their banking more convenient.
• Achieving personal sales goals by opening new consumer accounts such as checking and savings, credit cards and loans, CDs, and Money Market Accounts; cross-selling and making referrals of bank products.
• Provide a consistently superior customer experience, handling customers’ transactional needs, including but not limited to deposits, withdrawals, and payments while maintaining the cash drawer in balance.
• Answer customer inquiries regarding products and services and fulfill and fulfill basic servicing requests.
• Refer customers to partners when more complex financial goals and needs are recognized.
• Ensure safe and sound banking practices, including adherence to all applicable laws and regulations.
• Assists branch and fellow team members with achieving branch goals.
• Work to create and establish relationships with customers, remaining well-informed about the customer’s relationship with the bank.

Job Requirements:

• Work experience may NOT substitute for education requirement.
• High School Diploma or General Education Degree (GED) with Two (2) years retail banking and sales experience and One (1) year operations experience required.

Job Details:

Company: BBVA USA

Vacancy Type: Full Time

Job Location: Birmingham, AL, US

Application Deadline: N/A

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