American Airlines Careers – Home Based Reservations Representative

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Job Responsibilities:

This position allows you to work from your home office and requires you to remain at your workstation for extended periods of time. American Airlines is a 24-hour operation. Schedules will likely include weekends, holidays, day and evening shifts, and could vary throughout the year. You will be required to work from the American Airlines Reservations facility for approximately 8 weeks, which includes several weeks of fast-paced, intensive training. Training classes are scheduled to start in January 2025.
Successful Reservations Representatives care for people on life’s journey by connecting with customers and providing solutions to their travel needs.

Job Requirements:

• Ability to work a variety of shifts, including p.m. shifts, weekends and holidays assigned by seniority according to our 24-hour operational needs, and overtime as required
• Ability to perform duties while remaining at a workstation for extended periods of time
• Must live and work within a seventy-five (75) mile radius from the American Airlines Reservations facility at 799 Hanes Mall Blvd Winston
• Salem, North Carolina 27103
• Ability to read, write, fluently speak and understand the English language
• High school diploma or GED required
• Previous Reservations or Customer Service experience in a call-center environment is desired, but not required
• Self-disciplined and accountable for performing job functions with minimal supervision
• Resourceful and skilled in problem-solving and be able to handle difficult/stressful situations
• Must be at least 18 years of age
• Ability to concentrate on details and handle multiple tasks with accuracy while providing outstanding customer service

Job Details:

Company: American Airlines

Vacancy Type: Full Time

Job Location: Winston Salem, NC, US

Application Deadline: N/A

Apply Here

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